We're excited to share that quantilope’s market research services have achieved ISO 20252:2019 certification – the International Standard for Market, Opinion and Survey Research including Insights and Data Analytics.
This globally recognized certification was awarded by CIRQ (the Certification Institute for Research Quality), an accredited International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association. The three-year certification covers operations at our offices in Hamburg, New York, and London.
Table of Contents
- What is ISO 20252:2019
- Why does ISO 20252:2019 certification matters to our clients?
- How does this strengthen quantilope's commitment to data quality?
- About CIRC
What is ISO 20252:2019
ISO 20252:2019 establishes globally recognized terms, definitions, and service requirements for project management in research organizations. The processes outlined in this standard are designed to produce transparent, consistent, well-documented, and error-free methods of conducting and managing research projects.
This certification joins our existing ISO 27001 certification for Information Management Security Systems, which we've held since 2023 – demonstrating our comprehensive commitment to both research quality and data security.
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Why does ISO 20252:2019 matter for our clients?
This achievement validates quantilope's comprehensive approach to research management, ensuring all our market research services meet the highest international standards for accuracy, integrity, and trustworthiness.
"We are thrilled to achieve ISO 20252:2019 certification, which represents our unwavering commitment to delivering the highest standards of research services," said Peter Aschmoneit, CEO of quantilope. "This certification underscores our promise to provide research that our clients can confidently rely on to make critical business decisions."
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How does this strengthen quantilope's commitment to data quality?
This certification builds upon quantilope's existing commitment to data quality including our robust built-in data cleaning measures that automatically flag low-quality responses, dedicated Research Consultants and Panel Managers who monitor fielding processes, and advanced add-on features like our Pre-Survey Defense module that scans and blocks suspicious participants before they even enter a survey.
"Adding ISO 20252:2019 certification to our internationally recognized accreditations is incredibly exciting. It most importantly reconfirms for our global clients that the market research we lead on their behalf adheres to the highest standards of quality and ethics. At quantilope, we have always dedicated ourselves to fostering deep, trusted partnerships with our clients, and we know that also means providing the most dependable insights possible.", said Katelyn Ferrara, Vice President of Client Development at quantilope.
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About CIRQ
A subsidiary of the Insights Association, CIRQ (the Certification Institute for Research Quality) was established to provide assessment and certification services to market research firms seeking certification to ISO 20252 and ISO 27001. A non-profit entity, CIRQ is committed to providing timely, thorough, and impartial assessments of its customers' research process management or information security management systems regarding certification to corresponding standards. CIRQ was established in compliance with all ISO requirements for certification bodies that provide auditing and certification services and is fully accredited by ANSI’s National Accreditation Board. To conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an independent Board of Directors and submits to annual assessments by external authorities on ISO certification bodies.quantilope's ISO 20252:2019 certification and Statement of Applicability is available to clients and prospects upon request.
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