As a modernized, tech-forward way to collect, analyze, and manage consumer data, this blog highlights 15 of the best consumer intelligence platforms for actionable insights.
Today’s brands stay competitive not through gut-feel decision-making or basic consumer knowledge, but through detailed, rigorous consumer insights. When it comes to gathering consumer insights that lead to a competitive edge, brands have the choice between traditional market research agencies, specialized technology tools, or comprehensive consumer intelligence platforms.
Below, we explore some of the best consumer intelligence platforms brands can consider as a modernized solution to their increasing research needs.
Key Takeaways:
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A consumer intelligence platform is a market research solution that aggregates data collection into one centralized hub for businesses to make quick, timely business decisions.
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There are a variety of consumer intelligence platforms available to brands today, each specializing in unique areas (e.g. general market research, social listening, syndicated data, qualitative interviews, digital traffic benchmarking, etc.).
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It’s beneficial to choose a consumer intelligence platform that offers an array of modernized features such as artificial intelligence, machine learning, automated analysis, and platform integrations for a number of use cases.
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quantilope’s Consumer Intelligence Platform stands out for its ability to run end-to-end, advanced, custom research studies in a fraction of the time it takes with traditional market research agencies or multiple point solutions.
Table of Contents:
What are Consumer Intelligence Platforms?
Consumer intelligence platforms (CIPs) aggregate consumer insights from a variety of sources so that brands can quickly transform raw data into strategic, actionable business decisions.
Many CIPs leverage advanced methodologies, AI-powered features, and end-to-end automation, setting them apart from the older, traditional agencies that rely on siloed teams, each with their own agendas, timelines, and resources to get things done. CIPs empower companies to be more hands-on with their data, cutting and splitting their data for any specific business needs, whenever a request comes up. With this autonomy over their insights process, researchers and insights leaders add unique value to their organization, informing everything from new product development to marketing campaigns and customer loyalty programs.
As a key distinction, consumer intelligence platforms are different than customer intelligence platforms. Consumer intelligence focuses on the external market (i.e. the general public, non-customers, competitors' customers) to understand trends, brand perceptions, cultural shifts, and purchase motivations; researchers capture this information through social listening, market panels, and online survey research. Meanwhile, customer intelligence focuses on actual customer behavior data to understand purchase history, churn risk, lifetime value, journey behavior, and feedback from real customer interactions or touch points (e.g. CRM, sales transactions, web logs, customer support sentiment, etc.).
This blog focuses on consumer intelligence platforms, as a means of gathering valuable market insights. Below, we dive into the 15 best CIPs to consider for those looking to modernize their insights approach.
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The 15 best consumer intelligence platforms
1. quantilope
quantilope is the end-to-end Consumer Intelligence Platform rooted in automation and advanced method research to streamline the insights process. The platform features the largest suite of advanced methodologies (e.g. MaxDiff, TURF, Conjoint, A/B Tests), an array of tracking solutions (including Better Brand Health Tracking with Mental Availability and Mental Advantage analyses), and an integrated AI-driven co-pilot, quinn.
quantilope’s platform allows its users to quickly gather detailed quantitative and qualitative insights from any sample source of their choice. Instead of waiting weeks or even months for final reports, quantilope platform users get real-time, hands-on access to their insights to transform their consumer data into actionable business recommendations. All insights update automatically within reports and final dashboards, as soon as new study is available (including wave-over-wave tracking insights).
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Key Features: Automated advanced research methods, AI-driven analysis, panel agnostic sampling with option of trusted panel partners, real-time metrics, and automated reporting
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Best For: Market researchers, insights professionals, brand leaders, and marketers who need to run custom research studies to make data-driven decisions, without compromising quality
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Pricing: Subscription-based, with tiers by project volume and feature set: Business, Pro, and Enterprise
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2. Meltwater
Meltwater is a social intelligence tool that analyzes large amounts of social and web data to provide its users with real-time insights into consumer behaviors, conversations, and emerging trends. With Meltwater’s use of AI, data science, and market research, brands can leverage its consumer intelligence offering to track campaign performance, monitor trends, and uncover customer needs or market shifts across digital channels.
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Key Features: Real-time social monitoring, trend identification, brand monitoring across LLMs, and sentiment analysis
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Best For: PR and Communications teams, brand managers, and marketers focused on reputation management and social-driven insights
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Pricing: Three pricing solutions varying in features and accessibility: Essentials, Suite, and Enterprise
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3. Brandwatch
Brandwatch is another digital consumer intelligence platform focused on social listening. It uses AI to analyze consumer conversations across social media and the broader web. Brandwatch users are able to understand what people think of their brands, products, and competitors, fueling better marketing, product development, and customer experience decisions.
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Key Features: Audience analysis, sentiment detection, influencer identification, crisis management alerts, and integration with other customer data platforms
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Best For: Large enterprises and agencies needing deep, predictive insights from social data for strategic planning and product innovation
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Pricing: 3 main pricing solutions catered to different types of marketers and professionals: Consumer Intelligence (for researchers and analysts), Social Media Management (for social media managers), and Influencer marketing (for influencer marketers)
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4. YouGov
YouGov is an organization known for its continuously collected, proprietary panel data on public opinion and consumer behavior. It provides users with deep, quantitative insights into brand perception, media consumption, and demographic trends based on real-time polling and consumer tracking. They offer a self-serve research platform, omnibus surveys, or customized research solutions/
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Key Features: Profiles (detailed audience data and customer segmentation), extensive global reach, omnibus surveying, YouGov Crunch - data visualization platform
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Best For: Researchers, agencies, and businesses needing robust, panel-based data for political polling and sentiment analysis.
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Pricing: Varies significantly based on subscription and custom research needs: Self-Serve, Serviced, or Custom Research.
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5. Sprinklr
Sprinklr’s consumer intelligence capabilities range from "voice of customer" insights to brand monitoring, crisis management, and competitive benchmarking. The platform pulls data from social media conversations, news sources, blogs, and review sites to help brands understand and engage with consumers across 30+ digital channels.
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Key Features: AI-powered social listening, crisis alerts, theme clustering, content publishing/scheduling
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Best For: Large enterprises looking to consolidate multiple customer-facing and intelligence functions onto a single, unified platform
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Pricing: Various pricing plans based on chosen product suites (Service, Social, Marketing)
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6. Mintel
Mintel is a global market intelligence agency and platform that provides syndicated reports, data, and analysis focused on consumer behavior, product innovation, and market trends across specific industries (e.g., Food & Drink, Beauty, Financial Services). It helps brands understand the "what" and "why" of broader market shifts
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Key Features: Exclusive written reports and analysis, Global New Products Database (GNPD) for tracking innovation, quantitative consumer research, market size and forecasting data, and consulting services
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Best For: Strategy, Innovation, and R&D teams in B2C companies that need high-level, authoritative insights to inform new product development, global expansion, and long-term strategic planning
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Pricing: Various subscription models based on features and access: On Demand, Integrations, Mintel Consulting; also offers individually-priced market intelligence reports
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7. Quid
Quid combines structured and unstructured data from social media, news sites, online reviews, and patents to connect real consumer conversations with complex business and market trends. Quid users can leverage the platform to discover consumer behavior trends and make justified predictions from a variety of data sources.
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Key Features: Proprietary Quid network mapping for visualizing relationships, large library of indexed resources, deep text analytics, trend identification, and real-time sentiment tracking
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Best For: Large enterprises and global companies, agencies, and consulting firms with significant budget and data analysis needs
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Pricing: Custom quote pricing model
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8. Circana (formerly IRI and NPD)
Circana specializes in purchasing behavior and retail data, primarily for the CPG, General Merchandise, and Durables industries. It connects what people buy (scanner data) with consumer surveys (why they buy it) - helping brands determine upsell or cross-sell opportunities.
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Key Features: Point-of-Sale (POS) scanner data from retailers, massive consumer purchase panels, market size and share tracking, Liquid Data® technology for cross-industry analytics
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Best For: Sales, Category Management, and Manufacturer teams in the CPG/Retail space who rely on verified, in-store, and e-commerce transactional data to understand market share shifts, category growth, and shopper journeys
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Pricing: Contracts and pricing based on industry vertical and data granularity (e.g., store-level vs. market-level data)
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9. GWI (GlobalWebIndex)
While most consumer intelligence platforms focus on primary research, GWI maintains one of the largest syndicated studies; they repeatedly run the same, large-scale survey among millions of consumers, across 50+ global markets to gather information about people's lifestyles, interests, values, and attitudes (think: buyer personas).
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Key Features: GWI Canvas for presentation building, granular Audience builder for profiling, industry/behavioral segmenting (i.e. gaming, luxury, travel, etc.)
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Best For: Media planning, marketing strategy, and brand teams (especially international teams) that require niche audience data for targeting and segmentation
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Pricing: Various plans, starting with a limited, free version; other plans start at $150/user (Plus plan) with their Teams and Pro plans at higher rates
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10. Hotjar
Hotjar is a consumer intelligence tool that focuses heavily on user behavior and understanding why users act the way they do on a website or app. Its qualitative features visually show user actions, offering a direct window into the customer experience.
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Key Features: Session recordings (replay actual user visits), heat maps (visualize clicks, scrolls, and movement), feedback polls, on-site surveys, and conversion funnel analysis
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Best For: UX/UI designers, product managers, and digital marketers seeking to visually diagnose pain points on a website, understand friction in the user journey, and collect in-context qualitative feedback
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Pricing: Freemium model with more expensive tiers based on additional features and sessions
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11. Remesh
Remesh is an AI-driven platform that facilitates real-time, qualitative conversations with large groups of consumers, simultaneously. It uses AI to immediately analyze responses and surface common themes/customer preferences. With this feedback, brands have an understanding of what might improve customer satisfaction and customer retention.
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Key Features: Real-time group conversations and focus groups, AI analysis and categorization of open-ended responses, instant quantitative voting on qualitative themes, and automated moderation
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Best For: Qualitative researchers, product teams, and moderators who need to rapidly conduct large-scale focus group discussions and prioritize feedback
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Pricing: Project-based or subscription plans, with additional participant recruitment costs
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12. Digimind
Digimind provides its users competitive intelligence by aggregating and analyzing billions of online sources, including social media, web, and news. Its focus is on monitoring competitors, tracking product launches, and anticipating shifts in the market landscape to maintain a strategic advantage.
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Key Features: Social listening, Influencer identification, trend analysis, crisis management tools, and deep data filtering
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Best For: Competitive intelligence professionals, market analysts, and strategic planners who rely on external data to inform positioning and strategy
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Pricing: Subscription-based, often tailored to the scope of monitoring needed
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13. Indeemo
Indeemo is a consumer intelligence platform specializing in qualitative consumer research and mobile ethnography. It's designed to capture rich, contextual consumer insights by enabling participants to record real-time feedback (photos, videos, audio, text, and screen recordings) about their behaviors, product usage, and experiences in their natural environments. Its core focus is on understanding the 'why' behind consumer actions, habits, and emotions over a period of time (e.g., in a diary study).
Key Features: Mobile ethnography tools, screen recording capability for UX/CX studies, automatic transcriptions and translations, powerful qualitative analysis tools (coding, tagging, and thematic analysis)
Best For: UX/CX researchers, qualitative market research teams, and product managers who need deep, empathetic understanding of the customer journey, in-home product usage, patient experiences, or complex behavioral patterns over an extended duration.
Pricing: Annual license or project-basis, with pricing dependent on the number of research projects, participant volume, and duration of studies
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14. Statista
Statista is an online portal rich in secondary consumer data, providing access to official statistics, industry reports, and market forecasts from thousands of sources globally. It’s a great tool for validating primary research findings and building a foundational understanding of market sizes and trends
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Key Features: Digital Market Outlook (forecasts), Consumer Insights (panel data), Industry Reports, downloadable graphics and data in multiple formats (Excel, PowerPoint, PDF)
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Best For: Content creation, market sizing, competitive benchmarking, and validating assumptions with third-party, aggregated data
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Pricing: Tiered subscriptions offering varying levels of access to premium data and reports
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15. Similarweb
Similarweb provides digital consumer intelligence by analyzing billions of web traffic and app usage data points. It allows businesses to benchmark their performance against competitors, identify new trends, and understand customer profiles outside of their own website analytics.
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Key Features: Competitor traffic analysis, audience segmentation, keyword research, conversion funnel mapping, and mobile app performance ranking.
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Best For: Digital marketers, e-commerce teams, and strategists focused on competitive benchmarking and traffic analysis
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Pricing: Tiered subscription model based on access to data and regions
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The quantilope advantage in consumer intelligence
While there are many consumer intelligence platforms that offer diverse and unique strengths, quantilope distinguishes itself by seamlessly bridging the gap between advanced research and the need for efficiency. With quantilope, even the more complex methods and detailed tracking studies become accessible to researchers of any skillset.
quantilope’s full-service platform offers users a way to quickly answer their specific business questions without having to manage a portfolio of other tools. From initial survey creation to final reporting, users have 24/7 access to their insights to cut/slice their data however they need. Any existing charts - even those included in reports/dashboards - will update automatically with any new data that becomes available (i.e. as more respondents complete your online survey). Any changes a team member makes to your reports or dashboards will also automatically reflect for all other users so you never have to worry about version control issues.
The integration of quantilope’s AI co-pilot, quinn, further empowers platform users to design and optimize studies, analyze complex data, and create final dashboards in moments. quinn can help suggest survey inputs, generate chart headlines, or summarize entire dashboards through a simple chat-based request or the click of a button. quinn will even apply the same brand voice/style used throughout the rest of your project so you can spend less time updating, and more time on the strategic application of your valuable insights.
For enterprises needing a sophisticated yet fast platform to make informed decisions related to new product development, branding, and marketing strategies, quantilope offers a unique, all-in-one advantage. Get in touch below to learn more about quantilope's Consumer Intelligence Platform!
